We value the trust you place in us. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
CABMYTRAVEL is committed to ensuring that your privacy is protected. CabMyTravel may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from the date of publication.
What we collect
We may collect the following information:
- Name
- Contact information including phone number and email address.
- Pickup and drop-off location details.
- Travel date, time and booking-related information.
- Other information relevant to customer enquiries, bookings, surveys and/or offers.
What we do with the information we gather:
We require this information to understand your needs and provide you with better cab and travel services, and in particular for the following reasons:
- Internal record keeping and managing bookings.
- We may use the information to improve our services and customer experience.
- We may periodically send promotional emails, SMS or WhatsApp messages about new services, special offers or other information which we think you may find interesting, using the contact details you have provided.
- From time to time, we may also use your information to contact you for customer feedback or market research purposes. We may contact you by email or phone.
- We may use the information to customise and improve the Website according to customer requirements and interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access, misuse or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the Website, you may choose not to provide information that is not necessary for processing your enquiry or booking.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us through the contact details provided on CabMyTravel.com.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share necessary information with drivers, vehicle operators, payment service providers or other service partners only when required to provide the requested services.
- You may request details of the personal information which we hold about you, subject to applicable laws and regulations. If you would like to request access, correction or deletion of your personal information, you may contact CabMyTravel through the contact details available on our Website.